Nooops is built to collect as little about you as possible. This page explains what we collect, where it is kept and when we delete it.
What we never collect
We never ask for your CNIC number, passwords, OTP codes or documents in any form. If you type something that looks like a CNIC number into a form, the form asks you to remove it.
Tools that stay on your device
The Document Toolkit, Answer Bank, Application Tracker and guide checklists work only in your browser. Your files and answers are saved on your own device (in the browser's local storage) and are never sent to our server. If you clear your browser data, they are deleted. You can export them to Word, PDF, Excel or your calendar first.
What we collect, and when we delete it
- Ask a Buddy: your first name, optional university, the application, the problem you describe, your contact method and number or email, an optional deadline and an optional screenshot. Only the Buddy who takes your request and our coordinators can see your contact details. Screenshots are stored privately and deleted after 30 days. Your contact details are removed 90 days after your request is solved.
- Deadline reminders: your email and the deadlines you chose. Unconfirmed sign-ups are deleted after 7 days. Your email is deleted once the deadline has passed, or straight away when you press unsubscribe.
- Apply Together sessions and paid reviews: the details you give in the form, so we can register you or deliver the review. Uploaded CVs and statements are stored privately and deleted 30 days after the review is completed.
- Becoming a Buddy: the details in your application, so a coordinator can review it.
- Feedback and surveys: your answers. Surveys are anonymous. An email address is only kept if you choose to give one.
Job listings
When you search jobs, the search is sent to Careerjet, which provides the listings. Careerjet requires your IP address and browser type with each search to prevent fraud. Nooops does not store or log your searches.
Visitor counts and cookies
We count page views per day for our impact report. This count contains no personal information. Google Analytics only loads if you accept it in the cookie banner. We use a session cookie to keep forms secure and to remember your language.
Who can see your information
Only trained staff with the right role: a Buddy sees only the requests they take, a coordinator manages requests and Buddy applications, and an admin manages the site. Staff accounts use two-step login. We never sell or share your information with advertisers. Sponsors never receive any student information.
Your choices
You can unsubscribe from reminders with one click in any email. To have your information deleted sooner, contact us with your reference code and we will delete it.
Contact
Questions about privacy? Use the details on our Contact page.